About Kaizan

We’re entering an era where client relationships are managed digitally. Our mission is to empower people to deliver the best client experience possible.

Kaizan's founding team have built and scaled multi-million ARR products at Facebook, OVO Energy, Fnatic and Affectv, and have always witnessed the same challenge; retaining and growing clients is critical, but there isn’t a product built specifically for CS teams.

Recent advances in Machine Learning and Natural Language Processing mean that we are finally able to build an AI that reads, writes, shares and suggests what each Client Success Manager can do to manage multiple clients, provide best-in-class service, and scale each client.

We’re looking for people passionate about augmenting the abilities of people at work, and to be responsible for building products that define how people will interface with AI.

What will you be doing?

• Gain real world experience. You will learn how software development happens in companies and will be able to apply what you learnt at university to a live product. You will learn from world class engineers with decades of experience building massively scaleable platforms.
• Part of the team. You will be part of the team and participate in various sessions. You will learn how product teams prioritise what to build next, break it down into smaller parts and finally work on the individual pieces.
• Building the product. Finally, you will be building the product. You will write code, test it, QA it and even deploy to production. You will be able to see the business impact of your work.

Our engineering values

• Pragmatism - We always try to find the right balance between moving fast and building for the future. We always keep the context in which we are in mind when making decisions and value solutions and technologies that we can prove to work for us.
• Keeping things simple - We aim to build things that are elegant and simple. Software can be complex but should not be complicated.
• Software Quality and Craftsmanship - We have a strong focus on software maintainability, sustainability (over time and at scale) and reliability. What we develop adds value to the product we are building and is well tested. We care about all users experience our software, including ourselves as developers. We use the right tools to ship code with confidence it works and to know when it breaks.

What you get in return

In addition to a stipend, you will get to

• Work in an exciting field with team members who are experts in their domain.
• Work on the latest advances in NLP and ML.
• Work in a flexible, remote-first environment with zero red-tape.